Privacy Policy

Effective date: August 2, 2026
Website & mobile apps: Auto Libya 24 (https://autolibya24.com)

Auto Libya 24 (“we”, “us”, or “our”) operates the Auto Libya 24 website and mobile applications. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our services.

1. Who we are

Auto Libya 24 is a vehicle marketplace platform that connects car buyers and sellers in Libya. Contact for privacy requests: info@autolibya24.com
Address: Tripoli, Libya

2. Information we collect

Depending on how you use the app or website, we may collect:

• Account information: full name, dealership/store name, email address, phone number, WhatsApp number, city, address, and password (stored securely).
• Listing information: vehicle details, photos, pricing, location, and related content you upload.
• Profile information: profile image and public seller profile details.
• Transaction & subscription data: subscription plan selections, payment status, and payment-related references processed through our payment partners.
• Usage & technical data: login/logout events, IP address, device/browser information, approximate location derived from IP, pages viewed, search filters, and app diagnostics.
• Communications: messages or support requests you send to us.
• Push notification data: device push tokens if you enable notifications.

3. How we use your information

• Create and manage your account.
• Publish and display vehicle listings.
• Enable sellers and buyers to contact each other about listings.
• Process subscriptions and payments.
• Provide customer support and respond to inquiries.
• Improve security, prevent fraud, and monitor abuse.
• Send important service notices and, if enabled, push notifications.
• Analyze usage to improve the product experience.
• Comply with legal obligations.

4. Legal bases (where applicable)

We process personal data based on one or more of the following: your consent, performance of a contract (providing the marketplace service), our legitimate interests (security, product improvement, fraud prevention), and compliance with applicable law.

5. How we share information

We do not sell your personal information. We may share information with:

• Other users: information you choose to make public in listings or seller profiles (for example name, store name, city, phone/WhatsApp for contact).
• Service providers: trusted partners that help us host the service, send notifications, process payments, or provide security/infrastructure.
• Payment partners: limited payment data necessary to complete subscription/payment transactions.
• Authorities: when required by law, court order, or to protect rights, safety, and security.

6. Payments

Payments and subscriptions may be processed by third-party payment providers. Those providers process payment details under their own privacy policies. Auto Libya 24 receives payment confirmation and related status information needed to activate or manage your subscription.

7. Data retention

We retain personal data only as long as needed for the purposes described in this policy, including account management, legal compliance, dispute resolution, and security. You may request deletion of your account and associated personal data subject to legal retention requirements.

8. Your rights and choices

• Access, update, or correct account information from your profile settings where available.
• Request a copy of personal data we hold about you.
• Request deletion of your account/personal data by contacting info@autolibya24.com.
• Disable push notifications in your device settings.
• Withdraw consent where processing is based on consent.

9. Children’s privacy

Auto Libya 24 is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.

10. Security

We use administrative, technical, and organizational measures designed to protect personal information, including encrypted transport (HTTPS), access controls, and secure password handling. No method of transmission or storage is 100% secure.

11. International users

Our servers and service providers may process data in locations outside your country of residence. By using Auto Libya 24, you understand that your information may be transferred to and processed in those locations with appropriate safeguards where required.

12. Third-party links

Our service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted at https://autolibya24.com/privacy-policy with a revised effective date. Continued use of the service after changes means you accept the updated policy.

14. Contact us

For privacy questions, data access requests, or account deletion requests:
Email: info@autolibya24.com
Website: https://autolibya24.com
Location: Tripoli, Libya